Privacy Policy

We collect information that you provide directly to us, including:

• Personal information such as your name, email address, and phone number when you create an account or contact us

• Health and wellness information you choose to share during therapy sessions

• Usage data including how you interact with our platform

• Device information such as IP address, browser type, and operating system

We use the information we collect to:

• Provide, maintain, and improve our AI therapy services

• Personalize your therapy experience and deliver relevant content

• Process your requests and respond to your inquiries

• Send you important updates about our services

• Ensure the security and integrity of our platform

• Comply with legal obligations

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest

• Secure authentication and access controls

• Regular security audits and assessments

• Limited access to personal information on a need-to-know basis

• However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent

• To comply with legal obligations or respond to legal requests

• In case of emergency situations where your safety is at risk

• With service providers who assist us in operating our platform (under strict confidentiality agreements)

• In connection with a business transfer or merger

You have the right to:

• Access and receive a copy of your personal information

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Object to or restrict certain processing of your information

• Withdraw consent at any time

• Export your data in a portable format

To exercise these rights, please contact us at privacy@mindsai.com

We retain your personal information only for as long as necessary to:

• Provide our services to you

• Comply with legal obligations

• Resolve disputes and enforce our agreements

• We will delete or anonymize your information when it is no longer needed

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page

• Sending you an email notification

• Displaying a prominent notice on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@mindsai.com

Address: Iskrti Psychology Solutions Pvt ltd, 101, Oxford Tower, Kodihalli, Bangalore

Phone: +91 0000000000